INNOVEXUS
Resource · CC BY 4.0

PAM RFP template.80 vendor-neutral evaluation questions.

A comprehensive RFP template for evaluating any privileged access management platform. 80 questions across 9 sections, a scoring guide, a POC validation checklist, and disqualifying-answer flags. Use it freely. Edit it for your environment. Send it to any vendor — including us.

FREE · CC BY 4.0 · NO EMAIL REQUIRED · 80 QUESTIONS · ~3,500 WORDS

§ 01 / What's in the template

The questions vendor decksdon't want to answer.

Built around the three failure modes we see in real PAM evaluations: vault opacity, hidden cost escalators, and audit-export theatre. Every section ends with disqualifying answers — flags that should stop a vendor from advancing past the questionnaire.

/ 01

Scope and environment

Customise to your device counts, regulatory frameworks, and deployment constraints.

/ 02

Identification and authentication· 10 questions

SAML, OIDC, SCIM, MFA, FIDO2, service accounts, degraded-mode behaviour.

/ 03

Credential vaulting and rotation· 12 questions

Encryption, key custody, BYOK, per-tenant isolation, rotation failure handling, emergency access.

/ 04

Privileged session management· 10 questions

Recording fidelity, integrity, search, latency, paste-event handling, real-time spectating.

/ 05

Authorisation and RBAC· 8 questions

Granularity, time-bounded access, JIT approval, vendor/contractor workflows, segregation of duties.

/ 06

Audit, accountability, compliance· 10 questions

Tamper evidence, retention, SIEM export, pre-built framework playbooks (SOC 2, NERC CIP, IEC 62443, etc.).

/ 07

Deployment, operations, resilience· 10 questions

Deployment models, SLA, DR posture, implementation timeline, ongoing operational burden.

/ 08

Integrations and ecosystem· 10 questions

Network device platforms, server platforms, databases, cloud, ITSM, SIEM, IGA, API/SDK.

/ 09

Pricing and commercial terms· 10 questions

List pricing, unit, year-2 escalators, cancellation, data export at termination, support tiers.

+ Bonus
0–3 scoring guide

Section weights and scoring rubric. Distinguishes "supported" from "supported and audit-grade" — the gap most evaluations miss.

+ Bonus
POC validation checklist

What to actually test in a 5–10 day vendor proof-of-concept. End-to-end onboarding, failure modes, audit export, and pricing-under-load checks.

+ Bonus
Disqualification flags

Seven vendor behaviours that should stop the evaluation entirely. The list every procurement team needs and no vendor will give them.

§ 02 / Why we're publishing this

We'd rather losean honest evaluation.

Most PAM RFP templates are written by analysts (Gartner, Forrester) and sold for $1,500–$5,000. The vendor-published versions are sales documents — designed to spotlight the publishing vendor's strengths and bury its gaps. Neither is what a procurement team actually needs.

This template is honest. It includes questions where Innovexus's own answer is uncomfortable — where we lose ground to CyberArk on feature depth, to StrongDM on developer ergonomics, to ManageEngine on on-prem maturity. We include those questions because they're real, and because we'd rather you choose another vendor knowingly than choose us by mistake.

Appendix B contains Innovexus's own answers to a sample of the most-asked questions. We invite direct comparison. If a competitor refuses to provide answers in the same format, that's signal.

The template is licensed CC BY 4.0. Download it. Edit it. Send it to any vendor you're evaluating, including us. If you find a question we're missing or an angle we've under-served, email [email protected] and we'll improve the next revision.

Use the template,then come back to us.

FREE TEMPLATEFREE 5-DAY TRIAL

Run the RFP through three vendors. If Innovexus is on the shortlist, validate with a 5-day technical trial. Pod deploys in minutes, no card required, runs against your real fleet — exactly the POC validation the template recommends.