This page reports current Innovexus operational status. The component checks below derive from real-time hosting verification — there is no mock "all green" placeholder. If the verification chain breaks, the report says so before customers have to ask.
Is: a live readout of the hosting verification posture and static infrastructure health surfaced from the same API that powers /compliance. When a customer pod is unable to verify against the underlying infrastructure on a check, this page reports that immediately.
Is not yet: a multi-region synthetic uptime monitor running external pings every 60 seconds. That tier of observability requires integration with BetterStack, Statuspage.io, or a self-hosted Cachet — on the roadmap. Customers under active subscription receive incident notifications via Slack and the billing-contact email today.
Historical incident archive: not currently published. Available on request via [email protected] under NDA, especially during procurement evaluations.
Uptime targets, P1/P2 response times, and the service-credit ladder per tier are published at /trust/sla. Same SLA for every customer at the relevant tier — no enterprise-only carveouts in the published version.
If you're an active customer experiencing a degradation that this page hasn't surfaced yet, the fastest path is your customer Slack channel. For non-customers and pre-sales: [email protected] for a written response within one business day.